Frequently Asked Questions
Everything you need to know about your Pro Plan Veterinary Diets fashion experience.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend taking precise measurements as our professional-grade apparel is designed with a tailored fit to ensure maximum comfort during long shifts.
What is your shipping policy for medical-grade apparel?
We offer standard and expedited shipping options. Orders are typically processed within 24-48 hours, and you will receive a tracking number via email as soon as your package departs our warehouse.
Can I return items if they don't fit?
Yes, we accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that customized or embroidered items are final sale.
Are the fabrics used in your collection fluid-resistant?
Absolutely. Our fashion line utilizes advanced textile technology specifically engineered for veterinary environments, featuring antimicrobial properties and high-performance fluid resistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna and Afterpay for your convenience.
Do you offer bulk discounts for veterinary clinics?
Yes, we provide specialized pricing for clinic-wide outfitting. Please contact our corporate sales team through the 'Bulk Orders' page for a personalized quote.